| Have you tried these products? |
| Absolutely! All our doctors and staff use these products and highly recommend them. They are simple to use and have given us amazing results. |
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| Where are these products from? |
| These products are 100% Australian owned and made. Most ingredients come from Australia, but some rarer/purer ingredients are out-sourced from overseas. These products are available throughout Australia, New Zealand, UK, and South East Asia. |
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| Why aren’t these products sold in department stores, pharmacies, or beauty salons? |
| The Rationale Skincare and Intelligent Suncare ranges are medical-grade products and sold exclusively through plastic surgeons, dermatologists and cosmetic physicians. For the best results in looking after your skin, speak to the experts! |
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| How do I know which products I need? |
| Visit our rooms and speak to our staff or book a skin consultation with a Rationale expert. Most products are suitable to all skin types and skincare regime is not complicated. |
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| Where can I find out more information? |
Our doctors, nurses and staff can help address your skin concerns. For product information, please visit these websites: Visit www.rationalskincare.com for skincare products Visit www.intelligentsuncare.com
for sun protection products |
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| How can I order products? |
Clinic - visit our rooms anytime during business hours Phone – order with your credit card and we’ll send the products in the post. |
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| How much are postage / delivery fees? |
| Postage depends on package size, but usually costs $7 - $15. |
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| Do you accept other payment methods? |
| Yes, we can accept cheque, money order or direct deposit. Products will be sent after we have received all monies. |
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| What does "TGA" mean? |
Therapeutic Goods Administration (TGA) is Australia's regulatory agency for medical drugs and devices. TGA is a division of the Australian Government Department of Health & Ageing. |
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| Can I order other Rationale Skincare products which are not listed on your website? |
| Absolutely! Rationale Skincare also has skin supplements, body products and mineral makeup. We are happy to add your products to our next order and you can pick them up from our Sydney City clinic or we can post them out to you (anywhere in Australia). |