Privacy Policy - Existing Patients

The provision of quality health care is our principle concern which requires a doctor-patient relationship of trust and confidentiality. Pure Aesthetics regards patient health information as confidential and will only collect this information with your consent.

Your personal information is handled in accordance with this practice's privacy policy and consistent with the privacy legislation. You are entitled to know what personal information is held about you; how and under what circumstances you may have access to it; why it is held; its use; to whom and under what circumstances it may be disclosed; when consent is required for these purposes; and how it is stored.

Collection, Use and disclosure of your information
Information about your medical and family health history is needed to provide accurate medical diagnoses and appropriate treatment. We will be fair in the way we collect information about you. This information is generally collected from you, and otherwise with your consent. However, from time to time we may receive your information from others, when this occurs we will, wherever possible, make sure you know we have received this information.

Medical care requires full knowledge of your health information by all members of a medical team. To ensure quality and continuity of patient care your health information has to be shared with other health care providers from time to time. Some information about you is also provided to Medicare and private health funds, if relevant, for billing and medical rebate purposes.

There are also circumstances where a medical practitioner is legally bound to disclose personal information. An example of this is the mandatory reporting of communicable diseases.

It is necessary for us to keep your information after your last attendance at this practice for as long as is required by law or is prudent having regard to administrative requirements.

Access
You have a right to access your information. You may ask to view the information or ask for a copy of a part or the whole record. There are some circumstances in which access may be denied but in such an event, you will be advised of the reason.

A charge may be payable where the practice incurs costs in providing access to information.

If you find that the information held is not accurate or complete, you may have that information amended accordingly.

Upon request your health information held by this practice will be made available to another health service provider.

Parents/Guardians and children
The right of children to privacy of their health information, based on the professional judgement of the doctor and consistent with the law, might at times restrict access to this information by parents or guardians.

Complaints
It is important to us that your expectations about the way in which we handle your information are the same as ours. Please do not hesitate to discuss any concerns, questions or complaints about any issues related to the privacy of your personal information with Dr. Merten.

.If you are still dissatisfied you can contact the Federal Privacy Commissioner whose contact details are:

Further Information
Further information about an individual's privacy rights can be obtained from the Office of the Federal Privacy Commissioner.